- What exactly is an Ebook?
- Do I need any special software?
- Do your ebooks work on Macs?
- When will I receive my ebook?
- How do I download and read your ebooks?
- How do I open ZIP files?
- What kind of payment methods do you accept?
- Can I order from anywhere in the world?
- What kind of guarantee do you offer?
- How do I claim my refund if I'm not satisfied?
- How are ebooks delivered?
- How long does it take to download an ebook?
- What does Private Label Rights mean?
- What does Resale Rights mean?
- What is Master Resale Rights?
- What does Personal Use mean?
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How do I claim a refund if I'm not satisfied?
To claim your full 100% refund, simply contact us within the
time-frame of the guranatee, asking for the refund and including
your name, e-mail address and order number.
If you don't have the order number anymore, just send us
a message containing your name, address, e-mail address and
the approximate date when you ordered the ebook in question.
We'll get working on having your money repaid in full to your
credit-card account right away. Please allow up to 10 business
days for the money to arrive back on your account.
You're not obliged to tell us why you want a refund, but
your comments and criticisms are always welcome.
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